Getting support

If the troubleshooting guides do not resolve your issue, email us at cc-support@catalystsoftware.dev.

What to include

To help us understand the issue, include:

• what you were trying to do
• what you expected and what happened
• the operation name(s)
• a screenshot of the checkout or operation form showing the undesired result

Please use your best judgment and avoid including sensitive customer data in screenshots or email where possible. A focused screenshot showing the releveant checkout result is usually sufficient.